Privacy Policy

Last Updated: November 2024

Introduction

At Task & Win, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Information You Provide

When you sign up for Task & Win using your Google account, we collect the following information:

  • Email Address: Your Gmail ID (email address) for account identification and communication
  • Name: Your display name from your Google account
  • Profile Picture: Your profile photo from your Google account
  • User ID: A unique identifier assigned to your account

1.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

  • Device Information: Device type, operating system, device identifiers
  • Usage Data: How you interact with the App, tasks completed, features used
  • Log Data: IP address, access times, pages viewed, app crashes
  • Location Data: General location information (if permitted)

1.3 Information from Third Parties

We use Google OAuth for authentication, which means Google may share certain information with us as part of the authentication process. This information is limited to what is necessary for account creation and authentication.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Management: To create and manage your account, verify your identity, and provide access to the Service
  • Service Delivery: To provide, maintain, and improve our Service, including task completion tracking and reward processing
  • Personalization: To personalize your experience, show relevant content, and customize features
  • Communication: To send you important updates, notifications, and respond to your inquiries
  • Analytics: To analyze usage patterns, improve our Service, and develop new features
  • Security: To detect, prevent, and address technical issues, fraud, and security threats
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and data storage providers (Google Firebase)
  • Payment processing services (for reward withdrawals)
  • Analytics and performance monitoring services
  • Customer support services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Public Information

Certain information may be visible to other users on the leaderboard, including:

  • Your display name
  • Your profile picture
  • Your rank and points (on leaderboards)

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or abuse
  • Respond to government requests

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Data is encrypted in transit and at rest using secure protocols
  • Authentication: We use Google OAuth for secure sign-in, leveraging Google's enterprise-grade security
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Security Audits: We regularly review and update our security practices
  • Secure Infrastructure: Data is stored on secure, monitored servers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

5.1 Access and Correction

You can access and update your account information directly through the App settings. You can modify your display name and profile picture at any time.

5.2 Data Deletion

You can request deletion of your account and associated data by contacting us through the Help & Support section in the App. We will process your request within 30 days, subject to legal retention requirements.

5.3 Opt-Out

You can opt out of certain data collection and processing activities, though this may limit your ability to use certain features of the Service.

5.4 Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Task & Win. We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services you access.

We use the following third-party services:

  • Google Firebase: For authentication, database, and cloud services
  • Google OAuth: For secure user authentication
  • Payment Processors: For processing reward withdrawals

9. Data Retention

We retain your personal information for as long as necessary to provide you with our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives an adequate level of protection.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will also notify you via email or through the App if the changes are material. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through:

  • The Help & Support section in the Task & Win App
  • Our website: Help & Support

Your Privacy Matters

We are committed to protecting your privacy and being transparent about how we collect, use, and protect your information. If you have any concerns or questions, please don't hesitate to reach out to us.